Dedicated to Care ǀ Business Telephone Equipment Greenville, NC

At Spain Telecom, it’s not just about providing the business telephone equipment you need in Greenville and Pitt County, NC— it’s about making sure your entire system works. Lower your costs by sharing vital equipment such as printers, scanners, internet connections, and storage. We can provide your end-to-end networking needs.

At Spain Telecom, we are in the business of improving your communication and customer services. That means that we put exceptional customer service at the forefront of our own business model. Not only do we provide quality products and services to our clients, we also offer 24/7 availability to our customers, letting them know that they come first for our company.

Not only are we always available and ready to help our clients, we also strive to provide personalized services that fit each company’s exact needs. We will install whatever communication system works best for your company, whether that be mobile, data, video, or voice services.

Once we are done installing the communication system that caters to your company’s specific needs, our job is far from finished. We are not a company that vanishes into thin air once you write the check or sign the contract. Instead, we are a company that offers continued support and maintenance. We don’t just want to get you started on the right foot, we want to keep your company’s communication services up and running for years to come.

For all of your business telephone equipment needs, as well as an array of communication services, Spain Telecom of Greenville, NC is the company you can trust for unbeatable service.

On-Hold Messaging and Music ǀ Business Telephone Equipment ǀ Greenville, NC

At Spain Telecom, it’s not just about providing the business telephone equipment you need in Greenville and Pitt County, NC— it’s about making sure your entire system works. Lower your costs by sharing vital equipment such as printers, scanners, internet connections, and storage. We can provide your end-to-end networking needs.

One service that many of our clients find helpful for their business is on-hold messaging and music. If your company has an office with customers calling in, you’re more than likely going to have to put those customers on hold at some point. On-hold messaging and music is shown to help ensure that your customers stay on the line while they wait to be connected to the appropriate line.

Picture it: you call a company, a representative answers and asks you to hold for one moment. We have all been in this situation multiple times. Now imagine that while you are on hold, there is dead air, nothing. Many people will hang up in confusion, thinking that they have been disconnected. However, if there is soothing music or a message playing, the time seems to pass more quickly and you are assured that you are still connected, making it more likely that you will stay on the line.

Whether your company is a doctor’s office, law firm, or retail store, just to name a few, on-hold messaging and music is the perfect option for you. You can use that hold time to inform clients of important information like your office hours, or you can tell them about special promotions that your business has going on at the moment.

No matter what your business is, at Spain Telecom in Greenville, NC, we are dedicated to keeping your company connected to your clients. We provide a variety of business telephone equipment and services to make that possible.

Increasing Your Internet Speed ǀ Business Telephone Equipment Greenville, NC

At Spain Telecom, it’s not just about providing the business telephone equipment you need in Greenville and Pitt County, NC— it’s about making sure your entire system works. Lower your costs by sharing vital equipment such as printers, scanners, internet connections, and storage. We can provide your end-to-end networking needs.

Slow internet connection? No backups ability? We can get your network up to speed and provide a backup that gives you peace of mind. Ask about our remote backup solutions. From cable drops to network analysis, we provide a whole host of solutions for you data needs.

If your business is dealing with a slow internet connection, we can help you get back up to speed.

In an office space, one of the common factors that contributes to slow internet speed is the fact that too many people are trying to connect to the internet at once. Fortunately, we at Spain Telecom, can analyze your system and fix whatever issues your office is experiencing with your internet connection.

On top of that, we can help control and fix spam and viruses, factors that can also contribute to your internet’s slow speed. By making your internet secure for your company, we ensure that your connection is not only as fast as possible, but that your company’s vital information is kept safe.

For your business telephone equipment needs in Greenville and Pitt County, NC, contact us at Spain Telecom.

Avoiding Computer Viruses ǀ Business Telephone Equipment Greenville, NC

At Spain Telecom in Greenville, NC, we specialize in offering a wide variety of business telephone equipment. Aside from that, we also offer a number of data solution services for your business including network analysis, disaster recovery, and spam and virus control.

With so much of business dependent on the internet, it is getting easier and easier to get a virus on your computer. Here are some tips to help you avoid spam and viruses:

  • Only give your e-mail address to friends, family, and business associates.
  • Don’t open any e-mail attachments until you have checked to make sure who the message is coming from.
  • Keep your anti-virus software updated and running.
  • Use spam filters to avoid being overloaded with spam e-mails.
  • Never give out personal information like your social security number or bank account information via e-mail, even if it seems to be coming from a reputable source.
  • Before responding to any e-mail, be sure to verify that it’s coming from someone you know.

At Spain Telecom, it’s not just about providing the business phones you need in Greenville and Pitt County, NC— it’s about making sure your entire system works. Lower your costs by sharing vital equipment such as printers, scanners, internet connections, and storage. Contact us so that we can provide your end-to-end networking needs.

What is VOIP? l Business Telephone Equipment Greenville, NC

At Spain Telecom in Greenville, NC, we are here to provide you with all of your business telephone equipment needs in Eastern NC. One of the services we provide is VOIP. Here are some need-to-know points about this service:

  • VOIP stands for Voice over Internet Protocol. VOIP systems use the internet to make free phone calls, helping businesses to cut down on communication costs by avoiding large phone bills.
  • There are 3 different ways to use VOIP: ATA (analog telephone adapter), IP phones, and computer-to-computer. ATA is an adapter that you connect to your computer or your internet connection in order to connect your phone to the internet. IP phones look like normal phones, but instead of a connecting to a telephone line, they connect to the internet. Computer-to-computer is just like it sounds: two computers communicating with one another.
  • Not only does VOIP reduce communication costs, it also enhances the customer service experience by providing an enhanced and better quality of communication.

For all of your business telephone equipment needs, along with VOIP services, contact us at Spain Telecom.