We know how important it is to have communication equipment and services that meet the demands of your organization. We are the company to help you meet those needs, provide top quality customer service and support, and help you stay up-to-date on the latest and greatest in the communications field. Simply put, Spain Telecom is the answer to all your communication needs.
Voice Messaging and Music
Time spent on hold can be a very valuable time to introduce your callers to other products or services that they may not be aware your company offers in Greenville, NC and Pitt County, NC. The mention of these additional products or services, briefly in a few sentences, is just enough of a teaser to have your client ask you about it when you return to the phone.
That’s why we offer custom voice services— whether you just want on hold music or you want the customer to hear promotions while they wait, we can work with you to find the right messaging.
VoIP and Digital Systems
Our team of Digital Phone System professionals have a thorough understanding of the industry and the various solutions we have to offer. Our technicians will customize data and voice options according to your needs using the most current technology. We offer various business phone systems including:
- VoIP– or voice over internet protocol, is a system that uses high-speed internet connection. These systems direct calls through a data network using your internet lines. This type of system offers similar services as digital systems but may be more cost-effective for some businesses.
- Digital – also called key system units or KSUs for short, are often ideal for small businesses (5 to 40 workers). These systems use routing software and a PSTN (public switched telephone network) or landline to direct calls. Digital phone systems offer many features for small businesses.
- Hybrid– combining digital and VoIP systems, can be customized by us for your business. A hybrid system may make it possible to retain your current infrastructure while benefiting from advanced technology.
Spain Telecom should be your first stop in the Eastern North Carolina area for telecommunications system assessment and revamping. Our team of professionals will help you tailor a solution unique to your business needs.
Services We Offer
Of course, the easiest way to find out what equipment you need is by talking to one of our dedicated service professionals, but here are some of the products we offer:
- Phone Paging
- Auto Attendant
- Background Music
- Call Forwarding
- Conference Calling
- Call Forwarding
- Directory Dialing
- Email Integration
- Fiber Optic
- Security Locks